Affitto Inn · Premium Dallas Stays

House Rules & Terms

The same house rules from our Airbnb listings, together with the terms that apply when you book direct with Affitto Inn — everything in one place.

Check-In: 4:00 PM · Check-Out: 10:00 or 11:00 AM depending on the home — direct bookings always enjoy 11:00 AM check-out

✧ By booking, you agree to all rules below ✧

Communication Hours: 8:00 AM – 12:00 AM (midnight)
Messages sent outside these hours may be answered the next day.

1. Smoking / Drugs / Vaping

Smoking, drug use, and vaping are not permitted inside the unit, on the balcony, or in any building common areas. A $1,000 fine will apply if this rule is violated.

2. Parties / Noise

Parties, events, and loud music are strictly prohibited. A $1,000 fee will apply if a party is discovered or if there are noise complaints. Quiet hours are from 10 PM to 8 AM.

3. Pets (Pre-Approval Required)

Pets must be disclosed and approved in advance. A one-time cleaning fee per pet applies based on length of stay: 1–5 nights: $35 | 6–14 nights: $100 | 15–28 nights: $200 | 29+ nights: $300. Undisclosed pets will incur double fees. Maximum of 2 pets (cats or dogs only). Pets must be leashed at all times outside. Service animals are allowed but may not be left unattended and must remain with their handler at all times.

4. Cleanliness & Damages

Excessive mess, stains, or damage beyond normal use will result in additional charges. This includes stained or damaged linens and towels. Guests are expected to dispose of trash, wash dishes, and leave the unit in a reasonable condition upon check-out.

5. Keys / Fobs / Parking Passes

Lost, missing, or damaged keys, fobs, or parking passes garage opener will incur a $250 replacement fee per item.

6. Late Check-Out

Anything after 10:00 AM would count as a LATE checkout. Check-out is $35 per hour, subject to availability and prior approval.

7. Early Check-In

Early check-in before 4:00 PM is $35 per hour, subject to availability. Confirmation will be provided on the day of arrival.

8. Missing / Damaged Items

Guests are responsible for any missing or damaged items and will be charged accordingly. Furniture may not be moved or rearranged.

9. Occupancy & Guests

Only registered guests are allowed. Undeclared guests exceeding the listing capacity will incur a $50 fee per guest, per night. Unauthorized guests may not loiter on the property and violations will result in immediate cancellation without refund.

10. Maintenance & Issue Reporting

Guests must report any maintenance issues promptly so our team has the opportunity to resolve them. Minor issues will be addressed as soon as possible, while larger repairs may require additional time or be completed the following day. Guests must allow reasonable access, with proper notice, for necessary maintenance. If a guest refuses access and prevents us from resolving a reported issue, any resulting review may be subject to removal under Airbnb's review policy. We are committed to making things right during your stay.

11. Packages / Mail

Mail and packages may not be sent to the property. Deliveries should be arranged to the door or a local carrier location (e.g., Amazon/FedEx/UPS). We are not responsible for retrieving or handling mail.

12. Conduct & Communication

Respectful communication is required at all times. Use of abusive language, threats, or harassment will result in immediate cancellation without refund.

13. Booking Requirements

The primary guest must be at least 21 years old, provide a valid government-issued ID, and be present for the duration of the stay. Third-party bookings and fraudulent reservations are not permitted.

14. Security Devices

The property is equipped with an exterior entry camera and a noise/smoke monitoring device (no audio recording). Guests may not tamper with, block, disconnect, or unplug any security or network equipment, including the WiFi router. Doing so will result in immediate cancellation without refund.

15. Liability

We are not responsible for injuries, accidents, or lost/stolen items during your stay, whether inside or outside the property. Guests are responsible for any fees resulting from false alarms or misuse of emergency services.

16. Signage

Damage to or removal of property signage (kitchen or bathroom) will result in a $150 fee per item.

17. Valet Trash Rules

Failure to follow valet trash guidelines will result in a $250 fee.

18. Maintenance Access

If any essential devices (such as the smart lock or camera) reach 30% battery or lower, guests may not refuse access for maintenance. Management reserves the right to enter the unit, when necessary, to replace or swap batteries and ensure proper operation of all devices.

19. Weapons

Weapons of any kind are strictly prohibited on the property.

20. Parking & Vehicle Registration

All vehicles must be registered with the property. Guests are required to provide complete vehicle information during communication hours: 8:00 AM – 12:00 AM (midnight), to ensure proper registration. Failure to provide the required information within the specified timeframe may result in the vehicle not being registered and subject to towing, which will be the guest's sole responsibility. We are not liable for any towing or related fees.

21. Building Rules

Guests must comply with all building regulations, including not propping open secured doors. Violations may result in immediate cancellation without refund.

22. Thermostat / Utilities

Guests must use the thermostat responsibly. Do not set extreme temperatures or leave the HVAC running with doors or windows open. Do not unplug or tamper with Wi-Fi, cameras, or smart devices.

23. Illegal Activity / Internet Use

Illegal activity of any kind is strictly prohibited, including misuse of the internet for unlawful downloads or actions.

Important: Violation of any of the above rules may result in immediate cancellation, removal from the property, no refund, and/or additional fees.

24. Kitchen Closet / Locked Storage

The kitchen supply closet is secured with 2 locks and is not for guest use unless specifically authorized by management. Any forced entry, tampering, damage, or breaking of the closet or either lock will result in a $500 penalty, in addition to any repair or replacement costs if applicable.

25. ID Verification — Direct Bookings

After your booking is confirmed, we will ask the primary guest to send a photo of a valid government-issued ID (passport for international guests) by text or email. The name on the ID must match the name on the payment method used for the booking. Your booking is not fully confirmed until this verification is complete.

26. Direct-Booking Benefit — 11:00 AM Check-Out

Guests who book direct enjoy check-out at 11:00 AM at no extra charge. For direct bookings, the late check-out fee (Rule 6) applies after 11:00 AM.

27. Cancellation Policy — Direct Bookings

7 or more days before check-in: 100% refund. 5–6 days before check-in: 50% refund. 4 days or less before check-in, or no-show: no refund. One free date change is available with 7 or more days' notice, subject to availability.

By submitting a booking request and completing a direct booking with Affitto Inn, you confirm that you have read and accept these House Rules & Terms.

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